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Having a problem with playback.

Having a problem with playback. Starts out great but sometimes 1/2 to3/4 through it stops picture and sound gone and left is continuous circle ?? rotating in the center of the screen. Very frustrating since I have start over. Need help

1 Reply

Hello John. Sometimes you have to clear your history/cache. Then log back into the website. Are you still experiencing the issue? Are you sure your internet speed is working correctly?
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